| Q. |
Does CHS offer any discounts?
|
| A. |
Yes. With the exception of meeting your
deductible, and with the exception of any required
co-pay amounts on certain types of visits, we offer a
10% discount to the public if you pay within 30 days of
the statement date. Employees can receive a 50% discount
if they pay within 30 days of the statement date. (The
same exceptions apply.) |
| Q. |
What is the difference between
co-insurance and a co-pay?
|
| A. |
Co-insurance is what you owe after
insurance pays it’s portion (with the exception of
deductibles and co-pays.) A co-pay is an amount your
insurance says you must pay regardless, depending on the
type of visit. For example, your insurance might say
that you have a co-pay of $50 for every ER visit you
have, regardless of how much the total bill is. |
| Q. |
Is there a payment plan available?
|
| A. |
Yes. Please call the Business Office at
270-965-1048 if you want to set up a payment plan. You
can also set up a payment plan through our billing
agency. |
| Q. |
Why didn’t my insurance pay their
part of the bill?
|
| A. |
If your insurance didn’t pay their part
of the bill, and you think they should have, please call
your insurance company. |
| Q. |
Since CHS accepts what Medicare
pays, why would I get another bill from CHS?
|
| A. |
Medicare expects us to bill for the
co-insurance amount AND deductible. We are NOT billing
for the difference between our charge and what Medicare
allows on that particular service. |
| Q. |
Will I owe anything on my claim
except for my deductible & co-insurance after Medicare
pays?
|
| A. |
Yes, you may be billed for anything
Medicare does not cover. |
