| Q. | Does CHS offer any discounts?
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| A. | Yes. With the exception of meeting your deductible, and with the exception of any required co-pay amounts on certain types of visits, we offer a 10% discount to the public if you pay within 30 days of the statement date. Employees can receive a 50% discount if they pay within 30 days of the statement date. (The same exceptions apply.) |
| Q. | What is the difference between co-insurance and a co-pay?
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| A. | Co-insurance is what you owe after insurance pays it’s portion (with the exception of deductibles and co-pays.) A co-pay is an amount your insurance says you must pay regardless, depending on the type of visit. For example, your insurance might say that you have a co-pay of $50 for every ER visit you have, regardless of how much the total bill is. |
| Q. | Is there a payment plan available?
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| A. | Yes. Please call the Business Office at 270-965-1048 if you want to set up a payment plan. You can also set up a payment plan through our billing agency. |
| Q. | Why didn’t my insurance pay their part of the bill?
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| A. | If your insurance didn’t pay their part of the bill, and you think they should have, please call your insurance company. |
| Q. | Since CHS accepts what Medicare pays, why would I get another bill from CHS?
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| A. | Medicare expects us to bill for the co-insurance amount AND deductible. We are NOT billing for the difference between our charge and what Medicare allows on that particular service. |
| Q. | Will I owe anything on my claim except for my deductible & co-insurance after Medicare pays?
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| A. | Yes, you may be billed for anything Medicare does not cover. |
