Job Posting
Director of Rural Health Clinics
The Director of Rural Health Clinics provides strategic and operational leadership for Crittenden Community Hospital’s Rural Health Clinics, including Family Practice Clinic, Fredonia Family Care and future expansion sites.
This position is responsible for the overall performance of clinic operations, including financial management, staffing oversight, patient satisfaction, regulatory compliance, and integration with hospital services. The Director ensures the clinics operate efficiently, meet budget targets, support provider productivity, and maintain a strong patient-centered culture.
This is a visible leadership role requiring accountability, collaboration, and the ability to function as both an operational leader and a boots on the ground manager when needed.
Essential Duties and Responsibilities
Operational Leadership
Oversee daily operations.
Supervise approximately 20 FTE clinic staff in coordination with the Medical Staff.
Ensure efficient patient flow, scheduling optimization, and timely access to care
Foster a high-performing, accountable team culture
Financial Management
Develop and manage clinic operational budgets in collaboration with hospital leadership
Monitor revenue, expenses, productivity, and visit volume trends
Implement strategies to meet or exceed financial performance targets
Identify operational improvements that enhance efficiency and reduce waste
Regulatory & Compliance
Ensure full compliance with Rural Health Clinic regulations and federal/state requirements
Maintain adherence to OSHA, CLIA, HIPAA, and personnel laws
Oversee documentation standards and support accurate billing practices
Patient Experience & Quality
Champion a patient-focused culture across all clinic sites
Monitor patient satisfaction and implement service improvement initiatives
Promote quality improvement and performance excellence initiatives
Human Resources & Team Development
Lead recruitment, hiring, coaching, and performance management of clinic staff
Conduct performance evaluations and recommend salary adjustments
Address employee relations concerns and administer disciplinary actions when necessary
Ensure proper staffing levels and coordinate coverage needs
Integration & Strategic Alignment
Serve as a liaison between clinic operations and hospital departments
Align clinic operations with hospital strategic initiatives
Improve communication and collaboration between outpatient and hospital services
Support expansion initiatives, including new clinic locations
Qualifications
Minimum 3–5 years of clinic leadership or supervisory experience required
Healthcare clinic management experience required
Multi-site leadership experience preferred
Rural Health Clinic experience strongly preferred
Strong financial, organizational, and leadership skills
Physical Demands
Requires walking and prolonged periods of sitting.
Crittenden Community Hospital is an Equal Opportunity Employer.
Contact Information
Human Resources
Email: HR@Crittenden-health.org
Director of Rural Health Clinic Operations, Ambulatory Services Leadership, Multi-Site Clinic Management, Healthcare Operations, Budget Management, RHC Compliance, Team Leadership, Patient Satisfaction, Practice Management |
